LPP-P latching Grant Program Perform mce and Evaluation Report Tacloban, Leyte Philippines Roxurra B. Epc himilom P. Costello Cedh S. Acuin T'he Population Council Manila LPP-Matching Grant Program Performance and Evaluation Report, Apd 2001. Thi$ was funded by the Unitol States for International Devebptmtt (USAID) under tgr' Cooperative Agreement aurnber HRN-A-00-98-0001240 d Subproject a 13017.455. SUMMARY The Department of Health, with the support of the United States Agency for International Development (USAID) and technical assistance from the Management Sciences for Health (MSH) implemented the ,PP-Matching Grant Program (hl~~).' FRONTIERS Manila staff canied out two phases OF the LPP-Matching Grant Program E;.aluation Study. the program performance and impact evaluation. The program performance evaluation was conducted in four Local Governmen Units @GUS)' From June 1999 to Liarch 2000, of which Damadas is part. The objtctives are twofold: Firstly, to evaluate the relative effectiveness of various interventions funded by the MGP for reaching u~der-saved and high-risk population with needed sen ices; and secondly, to provide immediate feedback to improve program implementation. C reater impact and expansion of serrice delivery is expected in four areas: (1) increase l coverage for fully immunized children (RC), (2) vitamin A supplementation WAC), (1 ) tetanus toxoid two plus (lT2+) for women, (4) and increased use of modem contraceptior (CPR) and reducing unrnet need for Bmily planning. Adopting the "input-process-outputa tcome" framework, the study used program-based data through careful monitoring of activi:ies, focusing on the inputs, processes and outputs. Evaluation acti\ities in Tacloban cove ed the period From June 1999-2000. Tacloban is the hub of develc pment in Eastern Visayas. Migration hm relatively less developed nearby areas (particulz rly Northern and Western Samar), act ount largely for its annual growth rate of 3.8%5 (compared to the national growth rate of 2S"/oq. Needless to say, this influx of migrant population exerts increasing pressure on the city' 5 limited health care delivery and other social services. A review of FHSIS 1999 ind cators for the MGP's four target ares revealed that Tacloban has attained high performant:e in EPI and VAC, while TM+ and CPR indicate low performance coverage. To achieve ir~provements in the areas identified as weak, Tacloban implemented 4 interventions includinl: the Community Based Masterlisting and Information System or CBMIS, Family Health DsydMopping Up Operations, the integration of FP and IT services during the Social Hygienc Clinic and the Pre-Maniage Counseli~g Seminar, and finally, expanded identified specific health services tfrough networking with NGOs. UTnile the FHSIS areas of program v eakness, Tacloban ultimately implemented a program to address all four of the MGP's targl:t areas. Further, the implementation of the CBMS helped to remedy inaccuracies in the existing health information system. Outputs from these interventicms have resulted in the successful masterlisting of community members and the identificz tion of clients with unmet needs through the CBMIS. Further, the CBMIS was also an oppoltunity for immediate service provisior either through on-site services or referrals (considem a service in itself). Survey results fhm the CBMIS later helped in the implementation of $e Family Health Days in all of the MGP s. Target clients were listed at the Family Healtl~ Days and provided services, those who were unable to get services during the activity wen then followed up through "mopping up operations". 326 clients were provided with FIC sex vices, 139 lT2+ and finally, 606 MWRA with unmet need for family planning were providxi with services. In terms of clients king provided lT2+ and FP senrices, 47 (7.2%) of ;Jl (649) social hygiene clinic clients availed tetanus toxoid immunization, of which 22 cli mts received their first lT dose. 94 social hygiene clinic clients were supplied with condcms and pills while all were given lectures on FP and TT during bench conferences. 271 (91.7%) of 279 WRA attending pre-marnage counseling received TT immunization; of which 2-18 (89%) had their first dose, 5.3% received lT2, and 1.1 % were given TT3. Finally, in terms of the utilizat on of services from NGOs, 51 clients from Tacoma City ligated by Marie Stopes Foundatic n are subsidized by the MGP. Meanwhile, the Well￾Family Midwife Clinic (WFMC) has l~erfonned 17 IUD insertions within the MGP period but only 8 are subsidized by the prog-am because the rest as paying clients. Meanwhile, WFMC has served 25 DMPA clients LIST OF TABLES AND FIGURES Table 1 Population Growth in Tacloba 1 1903-1 995 ............................................................... 15 Table 2 Health Budget Compared to Tc~tal LGU Budget ...................................................... 17 Table 3 Health Budget Allocations 195 4-2000 .................................................................. 18 Table 4 Tacloban Program Performanc : Levels .................................................................... 18 Table 5 Masterlisting/CBMIS Summar j Results 1999 ......................................................... 24 Table 6 Comparative CHO service deli very in the Pre - and - MGP. .................................. 34 Table 7 CBMIS Input-Process-Output :vlatrix .................................................................. : .... 38 Table 8 Family Health Day Input-Procc ss-Output Matrix ..................... ......................... 39 Table 9 FP and lT Services in Social Hygiene Clinic and Pre-Mamage Ccmuoseling Input￾Process-Output Matrix .................................................................................................... 40 Table 10 Utilization of NGO Clinics In yt-Process-Output Matrix ..................................... 4 I Table 11 Comparative distribution of clients ligated monthly byy Marie Stopes, Tacloban vs. Anibong, Pre- and MGP Period ...................................................................................... 42 Table 12 Comparative distribution of Anibong clients served by WWC by method and service, Pre- and MGP- Period ...................................................................................... 43 ABBREVIATION BCG BHW BHS BTL CBMIS CHO CPR DHRFO DPT DOH FHSIS FIC FP GMC m LGU LPP MGP MOA MOE MSH MWRA NFP NDS NGO NSO OPV PHO PMC RHM RHU S JDM SMDH SPDH TT m+ USAID VAC WRA Bacille Calmel t Gourain Barangay Health Worker Barangay Health Station Bilateral Tuba Ligation Community B. sed Monitoring and Information System City Health Ol fice Contraceptive Prevalence Rate Department of Health Regional Field Office Diphtheria, Pe tussis Tetanus Department of Health Field Health S Aces Information System Fully lmm~nii ed Child Family Planni~ ~g Growth Monit ,ring Chart Intra-Uterine I kvice Local Govern lent Unit LGU Perform; nce Program Matching Gm ~t program Memorandum of Agreement Maintenance and Operation Expenses Management ,' ciences for Health Married Wom m of Reproductive Age Natural Famil: Planning National Deml graphic Survey Non-govemm~ mt Organization National Stati: tics Office Oral Polio Vat cine Provincial He; lth Office Pre-Marriage I :ounsehng Rural Health 1 lidwife Rural Health 1 Jnit San Jose del hlonte Sta. Maria District Hospital Sapang Palay District Hospital Tetanus Toxo d Tetanus Toxo d Two Plus United States 9gency for International Development Vitamin A Co verage Women of Re xoductive Age ACKNOWLEDGMENT The Population Council appreciates the support of USAIDManila-Office of Population, Health and Nutrition (OP HN) for providing financial assistance in the conduct of the Program Performance Evaluation 3f the Matching Grant Program. The technical assistance, irputs and cooperation of the field coordinators of Management Sciences for Health (h/ SH) during fieldwork and consultations are gratefully acknowledged. The Local Government of Ta :loban, and the Department of Health Regional Office helped in mobilizing designated point persons during information gathering 'done by the field evaluator of Population Council. The rural health physicians, nurses, mid% ives and health workers of the Anibong catchment z rea, as well as the local ofices and non-government organizations in the municipality, hav: also been supportive and patient in assisting the field evaluator through data retrieval and in depth inteniews. Population Council also exrresses appreciation to the local of'icials, program managers and community leaders who extended their hospitality and cooperation in the entire evaluation period of the program. Lastly, the numerous men and women, who in many ways had been helpful in the process evaluation of the Matching Gr. nt Program, are duly recognized. I. BACKGROUND The LGU Performance Pro@ m (LPP) is a five-year (1 995-2000) USAID-assisted project with the objective of improvir g the "health of mothers and children by increasing the utilization of Family Planning (FP), daternal Child Health (MCH), and ni trition senices". The LPP strives to increase the capaclty of local government units (LGUs) :o manage health programs by providing both finan1:ial and technical assistance. Proviilces and highly urbanized component cities have bee11 enrolled into the program through a memorandum of agreement (MOA) "to implement a c )mprehensive plan on population, family planning and child survival program". LPP Gra~ts are therefore designed to serve as incentives. encouraging LGUs to adopt best prac ices in the distribution of commodities, the training of staff, the equipping of service deliver sites, the provision of voluntary sterilization senices. and the use of Information, Extension md Communication or EC.' Data from the 1998 NDS and the Midterm Assessment in June 1998 raised the issue of whether the LPP has had any direct impact on delivery of RHFP (Reproductive HealtWamily Planning) services. 'fie assessment report, after weiglurg the evidence. concludes that while the LPP is "an effective vehicle for developing LGU management and service delivery capability", it may nclt be the most appropriate means for ~chieving impact on health objectives. The report reco:nmended a "follow-on initiative" that can put greater emphasis on impact, building on the st mgths of the LPP, while overcoming its limitations. - The Matching Grant Program: The "Follow-Up Initiative" of LPP The above recommendation bccarne the basis for the development 3f the Matching Grant Program (MGP). The Matching Grant Program is thus designed to stirnulate the LGUs to focus directly on strengthening service delivery giving the local govmnent units more latitude in determining their local prc grams. Consequently, the MGP was developed with following welldefined features? ' Jack Reynolds, d al, 1998 "Midterm Assessr lent of Intermediate Result 1 of Snatcg~c Objectives 3 %~crrased Public Provision of Family Planning and Maternal and Child Smiccs". POPTECH R- ho. 97- 127-067. MSH, 2000. "Matching Grant Program (k GP): An Innovative and Responsive Rognm fin Expandmg 3 MSH, 2000 Service Delivery and Enhancing < dity of Care," pp. 1-2. Targets mid-sized component citie; and municipalities, initially those with a population of 100,000 and above, where actual primary health care services are proviced Employs a "grantee-friendly" apr lication process, with the Local Government Unit (LGU) defining its own goals md program direction bfGP Fccrtrrres Provides flexible funding of up to : 00,000 pesos and access to technical assistance Targe~s mid-sized component ciries Encourages LGUs to increase fbld allocation and expenditure for MGP-assist d programs ". through a ''match" or counterpart fb lding MGP Objectives. The MGP aims to improve the capability of municipalities and compcnent cities to expand service delivery, and to achie7.e significant and measurable impact on the fo.lowing four Department of Health @OH) program 2 reas: I 41 counter pa^ fwi ling'. Fully immunized children (FIC) I Vitamin A supplementation covtmge (VAC) - Tetanus toxoid two plus (TTT+) coverage for women Use of modern contraception (C 'R) to reduce unrnet need for family pl.mning. Objectives of the MGP Evaluation Sh~dy USAID Manila has called upor the FRONTIERS in Reproductive Eedth to work closely with the Management Scienca for Health (MSH) to conduct an e\.:luation of the MGP during 1999-2000. The objectives of the evaluation study are: I. To evaluate the relative effectiveness of various intementions Wed by the \1GP for reaching underserved and high-risk populations with needed sen ices, and 2. To evaluate evidence of dbect impact in selected LGUs, as mexured by the contraceptive prevalence rae (CPR), childhood immunizations IFIC), tetanus toxoid vaccination among pregnant and married women of reproductive age (lT2+), and vitamin A use (VAC) among children between the .lges of 12-59 months. These objectives are directly related to the FRONTIERS Prograni's Intermediate Result 1: Testing innovative solutiors to reproductive health and family planning service delivery. The MGP evaluation study Kill provide detailed information on its operations and impact leading directly to improvin ; program performance and refining the design of subsequent MGP programs in the Phi ippines. The study results will be used by DOH and local government officials to develop y olicy and improve program management. Research Design Due to the rapid implementatio I and timetable of the MGP, the evaluation proceeded in two phases. Phase One is the procc ss or monitoring evaluation This pkse is limited to providing as much information about lmcess and outputs (performance) among the 6rst set of MGP participants. Phase Two consi* of process and impact evaluation. This consists of assessing both program performance a~d outcomes. The primary objective 1s to determine whether different interventions (or m xes) will lead to significant increases in the four￾targeted indicators (e-g., contraceptive prevalence rates). The time he for observing changes was six months The Evi luation used the "input-process-output-outcome" £iamework as shown in Figure I . Figure 1 Conceptual Framework Showing Links of the Prvgram Components to the Outme Indicated the Different Categories of 1 :valuaUon lndkaton demand ri WL" t INPUTS 4 ___, w Specific to eadr LGU hplanenbing PROCESS MGP - OUTWTS OUTCOMES - ** Long-tam irrpact will not be manasd in this evaluation study. Sites were observed on a r:gular, ongoing basis to ascertain whether program activities were being implemented iccording to plan, and assessed on how well these program activities were performed an( utilized. Site Selection. The selection of a municipality or city into the MGP program was based on meeting a number of establis led criteria. These included: > Clearly defined match, activitii s and budget > Activities that will increase uti ization of senices among target clientele > Activities should directly resul in increasing coverage ' While every effoa was made to enwt coq lcte documentation of the MGP, bere were key &ides that wen not observed by tbe field evaluator. For :xamplc, the planning stage for oae of tbe MC P artas was not observed becaw this occurred before he eva uation study team was organized. To address this gap, key informant interviews were conducted to elicit nformation on what exactly during he phmirtg activities. P Discrete activities with ream able chance of obtaining measurable unpact within 12 months or less The following LGUs were selccted for Phase 1 of the evaluation study: Process and Monitoring Evaluatio r Sites 1. San Jose Del Monte, Bulacan-(:luster A 2. Dasrnarinas, Cavi te----------- (:luster B 3. Tacloban, Leyte 4 luster C 4. Digos, Davao del Sur :luster D 1. Impact Evaluation of MGP 2 ites Strictly speaking, Phase 2 is zn outcome evaluation (refer to Figure I). It measures the immediate effects of the MGP ir terventions on specific program indicators, utilizing a quasi-experimental design: the pretest-posttest nonequivalent groups des:gn. The MGP program outcomes are evaluated usin ; data from population surveys and sixation analyses. Infmces about impact are based on the empirical analysis of outcomes (i-e., the direct and immediate result of program process a~d outputs.) Site Selection. The original )Ian for selecting the impact sites was to use random selection from the second batch of MGP recruits'. However, buse MGP was implemented on a "first come, first served" basis, it was not possible to randomize the - selection procedure. In the end, the i~tervention LGUs was selected rnainl:~ because of the availability of a suitable control LGU within their province. All the selectei LGUs are first￾class cities and municipalities (i-e., th:y are all in the highest income categcry classification of the Department of Finance). The t uee sites chosen were Taytay in Luzon, San Carlos in the Visayas, and Tagurn in Mindanao These sites should not have initiated MGP activities before baseline assessment can be mace. ' The selection of the thrte intervention LGUs was furtber limited by two dditioo;rl factors: 1) the rate at which MGP is being impkmcntcd (LGUs wbc had not yet becn oriented md did not have a work plan oo which the baseline assessmnt could be made could I ot be part of the pool for sckctim of sita for 3~ imprct evaluation), and 2) since the intervention LGC had to have a conml LGU from the samc province, this precludes the selection of LGUs wberc all MC P-qddicd units of the province have becn rrcruind at thc same time leaving no possible control hogram and control LGUs wcre matched on the following criteria: I) both come hm the same province to control for ~drninistrative and other forms of support provided at province level, 2) similar population si; .es, 3) same income class, and 4) similar perform;mce indicators on the four outcomes of interest for t le MGP (FIC, Tl2, VAC and FP). Because o ' considerable differences in the state of economic development, impact pairs were selected for each of I man, Visayas and Mindanao - the three major geogrlphic divisions of the country. Taytay-Binangonan, Sar Carlos-Cadn, and Tagum-Panabo are the three pairs of impact and control sites that were chosen. Because of delays in the implerr entation of the Figure 2 The MGP Process and hitoring program interventions in Tagurn, thc third set of - impact sites comparison (Tagum-Panato) was dropped hm the final impact evaluation. In the end, only two sets of comparison : ites, Taytay-Binagonan and San Carlos-Cadiz, were included in Phase 2 of the study. This report will present the pro :ess and monitoring evaluation results for Tacloban, which covers Phase 1 of the MGP evalu ition study. A separate report will focus on the impact evaluation component of the evaluation study. In the next section of this-particu ar report, the major findings are descr bed in each of the four study areas organized as follows: (a) a brief description of the study area, (b) planning of the MGP interventions, wit 1 attention to the LGU analysis of problem areas and choice of interventions, (c) the findin;:~ with respect to the implementation of the htGP interventions are discussed focusing on such aspects of implementation as the application of new health information technology, tle Community-based Management and Information System (CBMIS); mobilization of new : esources for health and expansion in health senice; and innovations in health service deliqPery, and finally (d) data on outputs. and in some instances, service coverage of the four k :y services. The focus of this section is to ( escribe and assess the MGP planning and application process in Tacloban City. The MGP planning started wi h an invitation sent out on April 26, 1999 by the Regional DOH office to all qualified LGUs in the Region 8(with a population of at least 100,000) to participate in the MGP. 'Three LGUs in Region 8 fulfilled ths requirement, namely: Tacloban City, hoc City ant1 Catbalogan in Sarnar. Tacloban City Mayor .U6edo T. Romualdez was the first to respond o the invitation, sending out his letter of intent to the regional office of DOH on May 3,1999 The MSH field coordinator vis ted the city a month later to orient the stakeholders about the process and requirements fcr participating in the MGP including the CHO, the DOH regional officials, representativs of NGOs, Marie Stops, and the Elite Family Development Organization (LEFADO: with its Well Family Midwife network, and local executives (mainly from the city popuk~tion office and POPCOM). The onenration probided clarification of essential requirements of the MGP and facilitated plaming for the development of the MGP proposal. The CHO who was the prime in~plementer, as assigned by the mayor, of the MGP in Tacloban designated a member of his s aiT, the Family Planning coordinator, :o be the MGP point person. The latter became reqonsible for the MGP proposal development with assistance fbm the MSH Field Coordi lator. The first draft of the proposal was sent to the DOH regional office and the MSH Field Coordinator. The draft proposal (with the comments) was then sent back to the Cl 0 with recommendations for minor rhsions. It took the CHO three weeks to act on the requested revisions. On his visit to Tacloban City on June 28, 1999, the M ',H Field Coordinator called the attenton of the City Administrator and the Mayor to solicit kis assistance in hastening the process. .\ meeting was then set up with the participation of the DOH Region VIIl Regional Technical Advisory Team (RTAT) representative, POPCOU, and the City Health Office (nanlely, the City Health Officer, the Asst. CHO, and Ue Family Planning Coordinator as tke MGP Point Person). The proposal underwent revisic ns during the said meeting and was finally approved in July 7,1999 .The Memorandum of Agremlent (MOA) spelled out the conditions for partnership between the DOH and the LGU undt~ the MGP. This, however, had to be deliberated upon by local legislative body (the Sanpniang Panlungsod). A resolution was passed to authorize the City Mayor to enter ir to agreement with the DOH for and on behalf of the LGU. After the MOA was signed by Ae City Mayor on July 9, it was submitted to the DOH Regional Office for the Director's sik nature. It was finally signed by the Regional Director on July 13,1999. The required application documents had to be brought pasonally by the MGP Point Person to the DOH Regional Office. These documents were (1) the MGP proposal, (2) the MOA, (3) the SP resolution No. 99-141, and (3) a separate MGP trust fund bank account number. The MGP Point Person monitored and followed-up their appI~cation with the regional office in order to avoid any unnecessary delays. This personal follow-up paid off because on July 22, exactly 7 working days from the time the DOH director signed the MOA, the MGP check was released. It tool : a total of 68 days (slightly over two months) for the entire application & planning process o be completed. Nine steps are thus identified i s critical in the planning for the implementation of the MGP: 1) Invitation from DOH st nt to Tacloban 2) Tacloban Mayor submi ted letter of interest to the DOH regional Office 3) MGP Orientation to LC U Stakeholders 4) Preparation of MGP Dr & Proposal 5) Review of MGP Prop: al 6) Approval of MGP Prop 3sal within the LGU 7) Signing of Mernorandu n of Agreement 8) Submission to the DOE of all application documents 9) LGU received MGP fiu d As noted above, the MHS field coordinator had to intervene at one point to keep the application process moving. This insta xe emphasized the need for someone iocally to ensure that the MGP process is not stalled ~tnnecessarily. The role of the Mayor is clearly essential, not only because he is the main signi tory of the MOA but also because be is able to mobilize local stakeholders to act ex@tiously in order to fast track the implementation of the MGP. Further, the personal follow-up of .he MGP application materials to the DOH Regional Office ultimately facilitated the releae of MGP hds. In summary, the process from application to final MGP fund disbursement proceeded relatively smoothly and without much delay. The procedure of applying for the MGP was quite participatory and facilitative with the stakeholders at the LGU working in collaboratively with the managemelt and advisory team (MSH-PMAT) and regional technical advisory team (DOH-RTAT, . Tacloban City, formerly namecl KanhbatoA. is a first class component city of Leyte province located in Region Vm and created as such under R.A. No. 760 on June 20, 1952. Located in the northeastern portion oft he island of byte, the city's land area totals to 10,090 hectares. It has 1 38 barangays, and o dy 14 are classified as rural barangays. Figure 2 shows the map of Tacloban City. Demographic Characreristics. Like many cities in the coultry the demographic experience of Tacloban is characterized by continued growth sinc : 1903, accelerating more rapidly nning in 1980 (Figure 2). The 1995 census shows a toVal population of 167,3 10 living in Tacloban City. Figurn 1. Population (.:rowih in Tacloban 1903.1995 Census Year The city's population dens ty is 1,658 persoas/km2 compared to the national population density of 229 person&?. The city's population is relatively young, witb 80% of its population below 40 years of aze. The distribution of its people is concentrated in the urban areas, which comprises over 9C % of its population. Tacloban is the hub of deve opment in Eastern Visayas. Migration hm relatively less developed nearby areas (particululy Northern and Western Sarnar), account largely for its annual growth rate of 3.8%' (com nred to the national growth rate of 2.5 %?. Needless to say, this influx of migrant populatior exerts increasing pressure on the cit)'s limited health care delivery and other social servil:es. These new migrants tended to rside in specific barrages of the city. The City has a high literacy rate of 96.5%. Over 90?4 of Tacloban residents speak the local Leyte-Sarramon dialect, and the rest speak either Cebuano or Tagalog. RomanCatholic is the dorni iant religious affiliation of over 95% of the population. The City Planning and Devel Ipment Office reported that 66.4% of the labor force constitutes the economically producti--e population in 1998. Employment rate is 8% but a majority of the urban poor fall under tl ~e category of unskilled labor. A closer look at Tacloban's hlalth data shows that the health infbstructure has not kept pace with the rapid population growth of the city. First of all, Tacloban lacks adequate services and manpower. Overall the he 4th services network in Tacloban includes, 4 hospitals (2 public hospitals, Tacloban City Hxpital, Eastern Visayas Regional Hospital, plus 2 private hbspitals; namely Bethany Hosl~ital and St. Paul's Hospital). The Cit) Healtb Office (CHO) has only one health center, located at Kanhuraw Hill, capable of proviiing FP services for the entire city's 201,997 population. It is a multi-service cliruc offering the following services: general medical cor sultation, family planning, MCH services, laboratory services, dental sanitation, TB, and lei rosy senices. Meanwhile, here are only 13 health stations (BHSs) serving 138 s. NGO clinics providing matemi.1 and child health we services are Marie Stopes Clinic and 4 Well-Family Midwife Cli iics of LEFADO. There are, in addition to be two private hospitals cited above, 22 private Ainics. At the community level, there me 225 Health Workers (BHws') who are supervised by the City Health Office, and 133 Sul ply Point Officers (l3sP0s9, who are tmder tbe City Population Office). One midwife servcs, on the average, eight barangays (about 100-150 households). Most of these community based workers do not receive any compensation or monetary incentives for their senices. Figure 2 Hea/th Budget Compared to Tor 31 LGU Budget Year While it. total budget for health has been increasing over the years, the proportion of the health budget to the total LGU bu jget has, in fact, been decreasing fiom 5.2% in 1995 to 3.0% in 1999. Figure 3. Health Budget Allocations A 994-2000 Year Of the total health budget, thr x quarters ( 1997) to two thirds ( 1999'1 go to personnel - services, while hds for maintenance and operations (MOE) range fiom ahout 25% (1997) to 33% (1999) of the city's health bt dget in the past five years. This situaion translates in decreased resources for supplies :drugs, medicines, etc.), equipment, transportation allowances for providers to serve rm ote areas, training and staff development, replacement and repair of facilities and equipment, and other similar expenses. Healtb and Program Indicators figurn 4. Tacloban Progtam Parfom, ince Levels CPR 8% 46% m+ VAC FIC Like all other LGUs, Taclo'm has adopted the DOH Field Hezlth Senices and Information System (FHSIS) reporttug system for estimating the level of their program performance. This means that plogram performance rates are computed using as denominators estimates of populatior groups that are targeted for particular services. To cite an example, in order to get the city s fully immunized children PIC) coverage rates, the denominator is obtained by multiplying the estimated proportion of infants (which is set at the national level of 3.5%) with the c ty's projected population for the year (again computed based on the national growth rate -vhich is below that of Tacloban). This computing approach explains why Tacloban, was reporting program performance rates beyond 1W/o. This practice is resorted to because tht re is a lack of reliable health information system at the community level, a situation that pervi des throughout the country. A clear implication of this is the need for a community-based reporting system, providing actual counts of specific p~pulation groups (such as women and children) from which more accurate denominators CM be derived. Thrs community based information system would be more useful and real;: tic in assessing program performance, and at the same time to be used as a tool for identifj41g target clients in need of particular health senices Despite the inaccuracies of the FSMS ~lata, it is worth noting that Tacloban has attained high performance in EPI and VAC, while TIT+ and CPR indicate low performance coverage. IV. TRE MATCHING GRANT PR0GIU.M OF TACLOBAN CITY Anibong was chosen as the sit2 of MGP activities in Tacloban. Eealth Officials chose to focus the MGP program towards increasing the coverage of tetar;us taroid plus (777+) and FP services. On the basi ; of the merit of proposed MGP activities, Tacloban received an MGP allocation of PhP 4C 0,000 (equivalent to US$10,000). As a "meaninghl counterpart" to the MGP grant, the LGU re-aligned PhP130,830 from the city's existing budget and allocated PhP 1 50,000 hn L its year 2000 budget for the MGP. The grant was to run hm July 1999 through July 2000. The infusion of these resources ; md technical assistance enabled the LGU to direct the MGP interventions on service delivery in 24 under-served urban barangays of Xnibong. Community Based Monitoring and Ic formation System (CBMIS) Like other LGUs in the counry, Tacloban used the Field Health Services and Information System (FHSIS) for repxting and estimating the level of their program performance which has lead to, as disc used above, the reporting of program performance rates beyond 100%Realizing this, Tac oban decided to implement the Community Based Masterlisting Information System (CB:dIS) as a basic activity to be undertsken under the MGP. This scheme involves the mastx listing of all MWRAs and children in the MGP areas. Trained volunteer outreach woriers, supervised by midwives and nurses, survey all families living in their particular areas, identifying those who have unmet health care needs. Individuals who are identified during tl~e masterlisting as having a particular "unmet need are given the necessary information and m referred to a fixed facility. Family Health Day (FHD) /Health Mop-up Operations The Family Health Day, althougl widely practiced in many parts of the country, is an MGP initiative in Tacloban. It consisted of extensive medical outreach activities, with multi￾sectoral collaboration. It brings a wide my of basic health services to the ccmrnunity like Family Planning, EPI, Tetanus Toxoid Vitamin A supplementation, medical consultation particularly for diarrhea (which is t ighly endemic in the area), dispensing of Oresol, dental services, provision of medicines, a~ d advocacy through counseling and puppet show. The Health MopUp operations, on the other hand, involved house to house visits by service providers to deliver such services a; immunization and family planning, to those who have missed out on the immunization, nt trition and family planning services i;l the fixed clinics and the Family Health Day activities Active Provision of FP and TT ::ervices in Social HVgiene Chic and Prodfarriage Counseling This is a new service intqration strategy tailored to addressing missed service opportunities to clients who cannot c r have not availed of FP and 'IT services during routine - - schedules in the regular health clinic ;. Clients coming for social hygiene check-ups and pre￾mamiage counseling, with the MGP, have the opportunity to be given the first dose of lT2+ and provided with counseling on hily planning. They can also be resupplied with contraceptives through the Social Hy: jene Clinic. @anding Services Through Partnt dip with NGOs This activity involves establi ;hing partnerships with non-government organizations like LEFADO with its Well-Family hlidwife Clinic for IUD insertion and DMPA, and Marie Stopes Foundation for bilateral tuba1 1 igation (BTL). V. MGP IMPLEMENTATION IN-'TACLOBAN CITY I. 7%e Implententation and Outputs cfthe CBMIS' DeVelovment of the CBMIS Ouestion-I& To begin the CBMIS the M(iP Point Person in Tacloban developed an intmiew schedule, collecting data for esch target program indicators with inputs from different program coordinators at the CHO and the MSH Field Coordinator. The draft of the questionnaire was finalized on July 5, 1999. 5 Sac Appendix for an easy to read Input-h =Output table. Orientation Having finalized the draft, the CHO conducted two batches of orientations for outreach workers on July 22 md 26, 1999. Prior to the actual conduct of household survey or masterlisting, it wa, decided that the CHO should orient the constituents of Anibong including the Bacngay Chairmen, the Barangay Cot~xilodKagawad, BHWs, and BSPOs about the MGP Program. This was held on July 29, 1999 at the Kanhuraw Convention Cente- Lobby. Highlights of the orientation focused on the introduction of the MGP by t le MSH Field Coordinator, and the presentation of the MGP Plan. On the subject of the CBMI! , the participants in the orientation meeting agreed to adopt the team approach fbr masterlisting based on clusters since only 1 BHW/BSPO/BNS is assigned per barangay. Teams or clusters were formed with the understanding that those unfir ished or unsurveyed barangayls will be covered by the other teds who have complr ted masterlisting their areas. It was emphasized during the orientation that incentives will be given to BHWs/BSPOs/BNSs and members of the CHO Itinerant Team (resp wsible for overseeing the implementation of CBRIIS) for conducting the masterlisti~g activity. The MGP allocated P28.000.00 for this purpose. Each field interviews would receive PSOO at PSOJday for 10 days. Orrzanization - and Commsition of Wor king Teams .- CBMIS field interviewers wcre identified and selected after the orientation was conducted. Only committed volunteers with higher educational hackground and some experience in conducting surveys were tapped. A total of 46 women (BHWs/BSPOs/BNSs), 7 of v hom were BSPOs, conducted the (TRMIS in the 24 barangays of the Anibong are They were supenised by the CHO Itinerant Team composed of 9 members (nurse; and midwives assigned in the area). Three teams were organized t I conduct masterlisting, namely: Team Sea Wall-Quarry Team 4 CHO Itinerant Team i BHWs/BSPOs Actual Conduct of Masterlisting C omposition 1 i BHWs/BSPOs - - 7 baranga~ ( 4 CHO Itinerant Team Naga-Naga-Nulatula I 1 1 BHWs + 2 Midwives The household survey starta on the 4" of August, 1999 by the Sea Wall-Quarry Team. The 2 other teams start =d 5 days later. However, afta covering 12 barangays, the CBh4IS was stopped as there were logistical problems that came up in the actual conduct of masterlisting. Ther : were a lot of misconceptions and unclear expectations about the utility of the maste-list. Some of these problems include conhion about recording and tallying identified potential clients, areas of responsibilities (who collects and who tabulates daia, who keeps the list, etc.) and how the CBMIS could be linked with services in the ixed clinic. Given these problems, it became clear that further pretesting of the tool sas needed, as well clarification of the roles of field interviews, the midwives and nurses involved in both the masterlisting and senice delivery functions of the CBM S. - - -- No. of Bpys. Covered 12 barangays 5 barangays A meeting was later held by IWH, POPCOM, and NGOs to settle these issues. A version of a CBh4IS tool usa in another LGU (Legaspi) was studied by the MGP Itinerant Team for consideraticn in Tacloban. Since data consolidation was one of the issues raised by the service p oviders, the Legaspi form was revised in a way that would simplify recording and consolidation of the interviews data It was decided that both the BHWs/BSPOs (field i iterviewers) and the nurses and midui\.es (members of the Itinerant Team) should ke a copy of the masterlist as a basis for identifying target clients, and services nee ed by target clients. It was decided thaf midwives and nurses become more involvec in the actual masterlisting activity (as opposed to playing only a supervisory role . The household survey was ~esumed and the remaining 12 barangays were surveyed king the new and revised f ~rm. This form still had some problems, but the teams managed to complete the ma: .ter listing procedure on August 30.1 %9. Data Processing and Consolidation Accomplished interview scl edules were submitted to the members of the CHO Itinerant Team for data pro:essing and consolidation. The midwife or the nurse assigned to a particular baangay did the checking of field intxviewers' survey outputs, consolidated and sunmarized the data in a survey report showing the total number of households surve) ed, child and mother data (based on the 4 target areas), and unmet needs. The MSH 1:ield Coordinator provided guidance on data analysis. Service Provision The actual conduct of masterlisting for the CBMlS was not only ged towards data generation, but also include1 service provision by BHWdBSPOs/BNS. Senice provision integrated into the masterlisting included: counselinglirfomation-giving on-site and referrals of clients to service providers both to the City Health Office and NGOs for DMPA, pills, KD, female and male sterilization, immunization for mothers and children, Vitama A supplementation, and re-supply of condom and oresol. Table 5 shows the results of the masterlisting activity as of August 1999. The results gave the MGP team a picture of tht. target clientele in the community. Presented in this manner, the data in the table show thc level of coverage on the fist three indicators: Percent of !idly immunized Children (FIC), Vitamin A coverage (VAC), and Percent of Women given lT2+. The data for these indical ors are 46%. 99%, and 62%. Table 5. Masterlistin~CBMlS Summary Results 1999 1. > 9 months wl incomplete or no immunization 2. < 9 months wl incomplete or no immunization; recommended scbedule not followed 3. < 9 months wl incomplete immunization; recommended schedule followed Number of Fully Immunized Child (FIC) Children 12-59months(l-4ymold) 4.908 I. wl incomplete immunization 167 2. not given Vitamin A in the last 6 months 27 Vitamin A Coverage PAC) 4.881(999f~) Number of Women of Reproductive Age (WRA) 4249 1. Pregnant women wl incomplete or no IT 112 2. Non-pregnant MWRA wl incomplete or no IT 2,027 3. Number of pregnant women 292 Number of pregnant women given Tl2+ (lT2+ Covaage) I80 (6 1.6%) Number of Married Women of Reproductive Age (MWRA) 3.825 1. No. of MWRA practicing FP method but not satisfied 84 2. No. of MWRA not wanting to have a child or wants to space but not practicing FP 1.676 3. No. of MWRA who wants a child soon Number of hiWRA wl unmct need for FP 42 1 1,760 :HO Repon as of August 1599 The CBMIS allowed for the identification of specific groups (unsatisfied FP users, pregnant women with incomplete TT, incomplete immunization, etc.) that are programmatically relevant to the health system. The health providers particuldy appreciate this aspect of the CBMIS. The City Health Office has found the CBMIS to be a usefid tool, not just for obtaining Momation about their clients, but for facilitating service delivery as well. 2. Implementahbn and Outputs of Family Health Day and Mop Lrp ~~crations' The Family Health Day (FHD) and its "Mop-up Operahons" involved extensive medical outreach activities to make health senices more accessible to the community and to particularly serve the identified target population specified by the results from the CBMIS. A Family Health Day per was scheduled within the Anibong catchment area Each council 6 See Appendix for an easy to read ~t-Roces~-O~tput table. and the CBMIS teams planned how to reach clients, ensure they receive senices and are followed-up through "mopup" operations. NGOs like LEFADO, Marie Stopes, R.T.Romualdez Medical School, Leyte Lnstitute of Technology, Glaxo Drug company participated in these activities. Medical clerks fiom RTR Medical School assisted in delivering health services while the Leyte Institute of Technology sponsored puppet shows to deliver relevant health messages during the Family Health Days. BTL services were handled by Marie Stopes. From September 2, 1999-December 3, 1999, twenty-eight Family Health Days were scheduled. Preparatory Activities The MGP Point Person called a meeting to discuss matters concerning the medical outreach through Family Health Day in the each of the barangays where RIDs were to be .- - held convening local leaders and BHWs43SPOs/BNSs during their 1" regular monthly meeting on August 30, 1999 held at the Anibong Chapel. The MGP Point Person prepared the proposed schedule for FHD and consolidated survey results of the first three barangaj-s where the first outreach was conducted. Highlights of the discussion wer: focused on the following agenda: status of masterlisting, incentive of field interviewers, FHD schedule, and barangay counterpart. The schedule of the first round of FHD was determined to be held the Tuesday and Thursday of each week. . - Survey results were to be used during FHD. The CBMlS results would help identij, target clients in the 4 target area and hence the specific services needed. The City Health Office thru the midwife or nurse informed their partners in the barangay (BHNr.33SPO) on the survey result in order to plan particular FHDs. Survey results were to be posted on the wall of a facility which would list target clients for ease in crosschecking and identifying - those who failed to come to the FHD and hence needed to be follow-up with a "mopup" - operation. For instance, a list of target clients was drawn up and checked 2s they came for services on the FHD itself. Those who failed to come by were followed UF in their homes ("mopup operation'? in the afternoon, and were provided the services (if they gave their consent) or told to go to the clinic for the desired services that cannot be given during the home visit. In the case of those who are not located during "mop-up", the NGO service provider of the Well-Family Midwife Clinic would complement the CHO midwife in 0 revisiting and providing service to those clients during the weekend. At the local community level, the barangay council had their share in the preparations and actual conduct of Family Health Day. They convened meetings with the BHWsBSPOs on the necessary preparations (e.g. social mobilization, physical arrangement of the venue, provision of food, and other facilitative concerns). The council together with the BHWIBSPO were responsible in informing and mobilizing their constituents and target clients for their Family Health Day. It took 3 days of preparation prior to the conduct of Family Health Day. Actual Service Delivery Though JECladvocacy is not a prime concern of the Matching Grant Program, the City Health Office still felt the need for its integration into the implementation of the MGP. Linking with the Leyte Institute of Technology (LIT), it made arrangements for the LIT'S Community Extension Services Depwent to sponsor a puppet show which provided awareness and information on the 4 focus programs of the MGP. However, the involvement of LIT depended only on their availability during specific barangay FHDs. FHD took place in two rounds with the first round of Family Health Day schedule ending last October 2 1. After the October 22 assessment meeting, the MGP l tinerant Team decided to expand service provision to another five barangays. 5 barangays (Rgy. 44.44-A 45, 72 and 73) hm the first batch, were excluded however, because they already have high performance coverage, and can be sustained in the regular schedule. The criteria for selecting the additional five barangays for expansion were based on the population (densely populated) and low performance indicators on the Cprogram targets. The new five barangays included in the second round of Family Health Day were Bgys. 49, 50-4 91,94, and 94-A. The same preparations and activities were undertaken prior to actual service delivery provision during this second round of Family Health Day. Utilization of the LPP-MGP Vehicle The purchase of a vehicle was intended for mobility support for MGP activities, especially in community outreach activities like FHD and "mop-upn operatiox. The CHO requested the LGU for the local procurement of the vehicle on August 23, 1994. The vehicle was received by the CHO on the 25" of October. two months after it was requested. The MGP vehicle is a multi-cab, locally made by Four-A surplus assembler shop. The actual cost - - of the vehicle is P133,000.00, exceeding three thousand hrn the budget allocation. From its receipt, the vehicle was used for a short time for FHD and "mopup" but was on hold due to some bureaucratic procedures for government vehicle registration and insurance. Chargmg for the vehicle insurance would have been an issue before MGP because the LGU has no budget for it. Fortunately, insurance fees and the exceeding amount of the vehicle were charged fiom the MGP hd. Re-utilization of vehicle started last 3d week of January when it was released by the local shop after the LGU had paid for the P133,000.00. In times when the vehicle is wt used in community outreach activities like FHDs and mobile clinics every morning, the vehicle is stationed at the CHO for other errands. It is also utilized in servicing the clients hm the community to particular health facility (i.e. transporting FP clients for ligation hm the community to a facility and vice versa). outputs Tbe following table demonstrates the numbers of targel population senled (as generated hm the CBMIS) as a result of FHD and related activities. 3. Implementation and Output Integration of FP and TT services during W hygiene clinic & pre-marirol counseling (PMC)' I MWRA with Unmet Need for Integration of family planning services and tetanus toxoid immunization in social hygiene clinic and pre-marriage counseling is a new strategy of the City HAth Office under the MGP. The intervention is tailored to capture the missed clients who cannot aMil of the services during regular schedule in health facilities. 1760 1606 I Social Hyniene Clinic 17P I The social hygiene clinic serves the city's commercial sex workers, wbo are all women of reproductive age and among those usually marginalized by routine senice delivery. Every afternoon, midwife conducts a "bench confixence*' while clients are waiting their turn to be examined. Family planning, tetanus toxoid immunization and otha health education topics are discussed, and leaflets are distributed. Clients may thzn opt to avail of FP and TT immunization services right then and there, and are scheduled for follow-up on subsequent social hygiene clinic days. It was observed that, at first there was some sort of resistance hm the clients because of their fear on 'IT immunization. Nonetheless, the resistance had reverted after the lecture and motivation of the service provider, thus, availing the tetanus toxoid immunization. 7 See Appendix for an easy to read Input-Process-Output table. Pre-mama~e Counseling Couples who register for mamage license are required to attend a premarital counseling (PMC) session where FP is discussed. With the MGP, the CHO began offering FP services on the spot, as well as IT immunization. This idea came about w,th the observation that some of the women who come for PMC are already pregnant. The PMC session, provided every Wednesday and Thursday, also provides the opportunity to address misconceptions regarding tetanus toxoid, particularly the fear that it would cause sterility. A system for follow-up to complete subsequent doses during the routine clinic was also established. Then are at least 5 couples in every PMC session to a maxlrrmn of 12 couple￾participants. Negative reaction of participants is very negligible. In fact, only 2 clients refused the service because of fear of injection and negative notions of lT immunization. Common reactions of clients on 'IT immunization during the discussion of the topic were: a) young women's fear of injection and its pain and swelling, and b) fears of sterility However, those potential clients who had some initial fears were convinced and received tie tetanus toxoid after a thorough explanation and advocacy on the part of service providers. 47 (7.2%) of all (649) social hygiene clinic clients availed tetanus toxo:d immunization, of which 22 clients received their first lT dose. = 94 social hygiene clinic clients were supplied with condoms and pills. Ail social hygiene clients were given lectures on FP and TT during bench conferences. = 271 (91.7%) of 279 WRA attending pre-marriage counseling received lT immunization; of which 248 (89%) had their first dose, 5.4% received lT2, and 1. 1% were given lT3. 4. Expanding Services Through Utilization of NGO Clinics in he The City Health Office found it very important to work and collaborate with NGO clinics in order to expand service delivery coverage. Considering their limited manpower I See Appendix for an easy to read Input-Roce~~-Output Iablc. resources, they needed the services of NGO clinics to complement them on tubal ligation, IUD irisertion, and DMPA. The MGP allocated a certain budget for the professional fee of NGOs who offered a big discount for those 3 services to indigent clients. Service Delivery The LGU required a Sangguniang Panlalawigan (SP) resolution :o support the subsidy allocation for the services provided by the NGOs under the MGP coll~boration. The same resolution was made and approved by the SP as per request of the City Health Office, being the proponent of the MGP. The partnership of the CHO and the NGOs started on July 1 999. Under the MGP collaboration, Marie Stopes Foundation provided the BTL, and the Well-Family Midwife Clinic of LEFADO provided lUD insertion and DMPA The schedule of Marie Stopes Clinic for ligation was posted in the clinic. Additionally, the community was being informed by the service prcviders and the BHWs. During the CBMIS, BHWs informed and motivated them. They secured refd slip hm the BHW, certified by the CHO and the Barangay Chairman. The clients were accompanied by their BHW to the clinic during the ligation. The Well-Family Midwife Clinic provides different services, available anytime of the day in the clinic except when the midwife joins with the Itinerant Team during Family Health Days. Maternal and child health care services are accessible to the community because the . - clinic is located in the Serin-Quarry area of the Anibong catchment area FP clients for IUD insertion and DMPA who could no longer be accommodated by the CHO senice providers are being served in the clinic by the resident midwife. IUD and DMPA indizent clients are subsidized by the MGP. Aside from the involvement of the midwife of LEFADO during RIDsJmopup operations, she also complements the CHO senice providers in the Serin-Qua-ry BHS during the regular EPI schedule. This partnership with the CHO service provider in Serrin-Quarry was established even before the MGP. The partnership has been enhanced through MGP collaboration. Market segmentation is an important component of the collaboration. Indigent clients who want permanent FP method can be served by the regional hospital (EVRMC) and Marie Stopes Foundation. The City Health Office, EVRMC, City Hospital, and LEFADO (Well-Family Midwife Clinic) provide sen7ices for non-permanent methods for indigent clients. The working or middle-income group is classified to be serviced by Bethany hospital for permanent method. LEFADO and Marie Stopes Foundation are idmtified as service providers of the working or middle and upper income class for the non-pnnanent method. Although the different stakeholders of the MGP had convened and made initial moves in classifLing the population, it still requires a long process and concerted efforts for the institutionalization of market segmentation. The Provincial Population Office has also extended technical assistance for market segmentation, and until now it is dl evolving. Figure 2 Comparative Data on number of clients ligated by Mado Stopes Clinic, Tacloban and MGP am (Anibogl, Pm and MGP Period As demonstrated by Table 6, 28 clients hm Anibong as cornpad with 51 clients born Tacloban City ligated by Marie Stopes Foundation are subsidized by the MGP. Table 7 indicates that Well-Family Midwife Clinic has performed 17 IUD insertions within the MGP period but only 8 are subsidized by the program buse the rest as paying clients. Meanwhile, WFMC has served 25 DMPA clients9. SCC append^^ for more detailed breakdown of services provided at each of the clinics. NGP Total No. of N0.d Clients Served Subsidred wlinMGP Clients MGP FP Method by Implementation Period Figure 3 Comparative data on number of Anibong clients sewed by WF7UC during Pre- abd MGP Period Clients were satisfied with the service provided by the Marie Stopes Foundation. They were checked by the doctor before the operation was conducted. The operation was very fast. They were provided with free medicines by the clinic, and were instructed to return if there were complications. So far, clients have not felt any ~ost operation complications, and were fine with the operation. They only returned to the clinic for the removal of the sutures. Further, clients were happy because the MGP has provided them *- the opportunity for a fiee ligation in Marie Stopes Clinic. 5. Other MGP activities Coordination meetings have been conducted hm time to time to assess pro￾implementation. Members of the MGP Itinerant Team meets every month or as the need arises with the BHWs, BSPOs, partner NGOs and government organizations to monitor the progress of program implementation, provide feedback and to strategize about immediate solutions to problems and issues in the implementation. Redirection of activities was also undertaken. Table 6 summarizes the interventions implemented through the MGP in Tacloban. It shows the comparison of activities and senrice delivery of the CHO ir the pre- and - MGP period. Table 6. Comparative CHO senrice delivery in the Pre - and - MGP Schedule Activities Pre-MGP MGP Routine I Regular - Family Planning Services Main Health Center (CHO) Anibong BHS Serin-Quany BHS Nula-Tula BHS - EPI Main Health Center (CHO) Anibong BHS Serin-Quany BHS Nula-Tub BHS - Prenatal Care and Tetanus Toxoid lrnmun~ation Main Health Center (CHO) Anibong BHS Serin-Ouany BHS Nula-Tula BHS Every afternoon Every Friday Every Friday Anyday Every Wednesday Every Wednesday Once a month Once a month Every Kednesday Every H ednesday Onceanonttr Onceamonth Twice a week Twice a week Once a month Once a monlh Twice a week Twice a .week Once a month Once a rmlh Mediil Outreach - Mobile Clinic for med'il amsubtion - Family Health Day Twice a week Dental Consubtion (CHO) Daily Daily - idegnted in the first rounj of FHDs Masterl'iting I Community-Based Mon'hiq and Information system (CBMIS) Mop-up operation Social Hygiene Clinic Every afternoon - Active provision of FP and TT services Every aftrvroon Pre-Marriage CounseCng Weekly (Wed.-M.) - Integration of TT imnm'iakn We&y (Wed.-Thus.) Twice a year in dl health Twice a year in al hedlh faciwes fadCties Source : City Health Office VI. CONCLUSION AND RECOMMENDATIONS P The MGP has stimulated the City Health Office of Tacloban to focus efforts on the four program areas, through a) Integrating FP & IT services into existing programs like the social hygiene clinic and PMC sessions. b) Tapping NGOs and other community providers to augment limited public sector resources. c) Revitalizing outreach services such as the Family Health Day which has, additionally, increased utilization of routine services. P The CBMIS experience hm Tacloban emphasized a few lessons regarding the importance of preparatory activities before launching the masterlisting activity. These preparations should include the following: Development and pre-testing of the sunyey instrument :o elicit data hm household members related to critical program indicators. This will be the basis for identifjmg persons needing particular services. Development of necessary forms ( 1 ) to be used in collecting raw data and (2) for collating data on individuals with specific unrnet needs. A thorough training of all personnel involved or affected by the CBMIS. At the minimum, these include the data collectors (outrexh workers) supervisors (midwives and nurses), doctors, and other clinic personnel. This . - training shotild involve (1) understanding the uses of the CBMIS, (2) understanding the role and responsibilities of all personnel in relation to the data collection and utilization of information derived From the CBMS, (3) developing the skills needed to elicit information (such as the familiarity with the flow of the algorithm), filling out the forms, etc. (4) knowing how to deliver appropriate service based on the responses of the respondents to the questi0.x and (5) agreements about referrals, updating of masterlists, and who keeps what type of records. a. Incentives to data collectors (who may be volunteers) and the frequency of updating the masterlist. The CBMIS has been helpful in identifjlng clients in need of services, 'facilitates senice delivery, and it is a useful tool in clarijing the denominators for program indicators. Sustainability of this intervention anchors on the capability of community health workers and service providers. At this point in time, it is very important that the MSH and DOH should provide technical assistance to these people on data processing, analysis, and utilization. Provision of non-monetary incentivds (LGU's pmgahve) to community health workers and service providers could be an added strategy for a sustainable CBMIS. P Previous informal referral mechanisms became more formal arrangements Mder the MGP, establishing a referral system from the community to health facilities. This system should be continuously adopted by the local health system involving other stakeholders. P Family Health Day activities contributed to increases in performance coverage, making primary health care services available and more accessible to the people in the community. P Utilizing NGOs and other government organizations can fill a big gap in service provision in the community. Hence, the City Health Office should contir.ue to forge efforts to sustain linkages with NGOs, treating them as active partners in providing primary health care services. Their participation and input during the planning process at the City Health Office before each calendar year of implementation may be necessary to improve and sustain active partnership. P Integration of family planning and tetanus toxoid services in existing health programs -- like the social hygiene clinic and pre-marriage counseling is able to capture "target/missed clients" in regular schedule. P LGUs like Tacloban have the capability to increase resources for health as well as tap the private sector in expanding senice delivery. It is interesting to note that the health budget's proportion for 2000 has increased by almost a third. It is tempting to attribute this increase to a stimulating effect of the MGP on city decison-makers. However, MOOE's share of the health budget continues to languish at 30"/0, which is still inadequate for the city's health resource requirement. Apparently it is not enough for the large and transient population of Tacloban, as it is reflected on the very limited nurhber of BHSs (1 3) serving 138 barangays. P Local officials and community health workers can be critical partners in reaching individuals with specific unrnet needs for services making delivery more efficient. b LGU's capability in program management may need to be strengthened. The LGUs, especially service providers can be given capability building seminars and worksbops on effkctive program management. P Evaluation is can be important in programs such as the MGP. Monitoring and feed backing can be effective in improving program implementation. Hence, this should be continued and carried out by program implementers. APPENDIX Table CBMIS Input-PTOCBSS-Output Matrix From the MGP Fund: Procurement of supplies & materials for survey forms Snacks during orientation of CBMlS teams Incentives of CBMlS I 1 teams From the LGU Fund: Itinerant team's staff time Mimeographing senrices for form reprodudon Form Development Form went through several revisions as both MSH 8 LGU learned on-the-job LGU developed la drafl incorporating its own perceived data needs MSH 8 PC contribu;ed learnings from other LGUs Formalion of CBMlS Team 0 Initially invdved BHWs. BSPOs 8 CHO staff 0 3 teams organized (MGP itinerant team, BMNslBSPOslSNSs) to conduct !he CBMlS Data obtained by BHWs & BSPOs needed revalidation. hence subseqirent CBMlS done only by CHO staff Commitment of volunteers led to concerns about sustainability Condud of CBMlS ldentrfying unmet need & delivering appropriate action were considered most difficult Responsibility for processing & amsdidation unclear CHO midw'~es and nurses consdidated the data Service provision indudes counseling on MGP services. referrals. and resupply of condoms and ORS packets for diarrhea Monthly follow-up & updating Ti and manpower constraints CBMlS resun is a basic reauirernent for Familv Summary of CBMlS data" ChilbenO-11 mos. = 1219 '.>9mos,incicrmunm = 175 '<9mos,inCinm*m = 481 ' FIC = 563 Children 12-59m = 4908 ' wl inc. cmmrmz'n = 167 ~lc~~IApast6~ = 27 ' ViAcoverage =W% Women of Rep. Age = 4249 mwnt = 292 ' PmgwtincTT = 112 '- iclT =M27 ' TK?+ coverage(lwegnt)= 62% -rhn-userwantingtos9ace/ limit chiMren = 1676 'user. unsatisf#dwlFP = 84 'mtsch~soon = 421 ' unmet need for F3 = 46% He& Day intervention - l3 actual items and costs are detailed in Append~x - " baseline CBXUS data, as of August 1999 Table 8 Family Health Day Input-Process-Output Matrix From MGP Funds : Preparatory activities : Procurement of equipment Canied out only after CBMlS 8 materials for upgrade of identifies clients in need of Anibong BHS Purchase of vehide Purchase of 5 pap smear kits Procurement of dental anesthesia Incentives for Itinerant team Unutilized budget for strearnefs From LGU Funds : Stafftime services (listing of clients per barangay by programlservice new Scheduling of activities and staffing Meeting with local officials and service providers Involved the community. locd oRcials and CHO Mobilized other stakeholders (NGOs. other GOs, academe, companies) and resources wlc MGP could not provide 0 Drugs, medicines Fuel 8 lubricants Actual conduct of Family Health Logbook. pens, record : cards lo ~ From DOH/ PHO : Contraceptive supplies Antigens for immunization Springes, needles, and disposable gloves 0 From Barangays : Snacks 8 meals 0 Venue 8 physical arrangements Certificates Staff time for preparations and cleaning up From other stakehdders : 0 0 Staff time of NGOs Servii providers from Medical School & pharmaceutical company Staff of academe for puppet show Felt need for an IEC actiiity Provision of FP, EPI. TT, VAC, medical consultation. dental heatth care services. medicines and re￾supply.counseling / advocacy. and IEC-puppet show House visits in pm to mop up clients who failed to come to Family Health Day Medical 8 dental consultations removed from P' round & shifted to routine dink Dedime in FP coverage after exdusion of medWdental consultations from FHD Gradual shift of dients from this outreach activrty to routine sewices Mobility support through the utilization of CHONGP vehide 326 fugy Mhed &&ken (38.9% FIC) d 838 taFget popub￾139 pregnmt vromen received TTz+ (45.7%) of 304 bget Pw￾606MWRAwith WrmelneedfUFP were senred (34.4%) of 1.760 taFget Wh VACisatIhelevelto be sustained at 100% Many dits (has no4 reM the exad data) in amwbtbn and dmtd services. aswwlasrecpients of RmqQIy and fnediiprovided Table 9 ff and TT Sewices In Social Hygiene Clink and Pre-klanlsge Counseling Input￾From LGU resources : Staff time Logbook. TT cards, cotton &alcohol From DOW PHO : Vaccines. syringes. needles / No MGP inputs required No change in socid hygiene dink or pre￾marital mnsding session schedules. though some add'iial staff time was neceSSary Bench conference on health education, FP, and Social hygiene dmic : 47 (72% d dl dink dits) 3valed of lT services 94 diils supplied wl an&nns and4 wlpils TT immunization for sodd 248 (89% d ~h46 wanen) hygiene dink Hits received 1 5.4% Utilization of extra doses received TT2 and 1.1% TT 0fTTfromroutineand famay day schedules Provision of TT immunization and FP contraceptives (condoms and pills) to dits Required some mechanism for fdlowup wlc was facilitated by the TT cards Clients observed to rehm for subsequent services Table 10. Utilhalfon of NGO Clinics Input-Process-Output Maw From MGP Funds : Payment of services I ~et~ide use Provision of some supplies to the NGOs From other stakehdders : , Staff time Certification process from CHO and Preparatory Actnritii : Required a Crty Council resolution for payment of services as MGP subs@ for Bn, IUD. and DMPA services for indigent clients Service providers' advocacy and motivation of potential FP dients for permanent method Established a referral SYS~TI from the mmunrty to the fad*. Previous informd referrals facilitated more formal arrangements under MGP Logistic support from the DOH through the CDLMIS Actual Conduct : Tapped Marie Stopes Foundation for BTL, and Well-Family Midwife Clinic for IUD and DMPA sentices Payment of services has not been made because of admini~trat~e problems Concern re: died niche particularly for WFMC Market segmentation process still evdvkrg Marie Stopes . 28 BTLs urpported by MGP corrpared to 2 prP MGP WFMC of LEFADO : Pre-MGP t7 month period) senred9 IUDmd9DMPA dients Owing MGP served 17' IUD and 25 DMPA clients Increaseinchld(frwn56 to 98) I3 TT (hwn 12 to 37) bmrr7ization duing MGP, even wlo subsidy from the pr m Table !1 Comparative distribution of clients ligated monthly by Made Stops, Tacloban vs. Anibong, Pre- and MGP Period Pm - MGP July 1998 August September October November December January 1999 February March April May June Total MGP Jub 14 8 August 4 1 September 6 6 October 5 4 November 6 4 December 3 - January 2000 8 3 F-ry 5 2 Total 51 28 Source : Marie Stopes Clinic interventionlactivity started July 1999 Table 12 Comparah distribution of Anibong clknts smd by WFMC by method .nd stwice, Pre- and MGP- Period Feb Mar Aqr May Jun Total MGP 1 b1 1999 AUS SePt Od Nov Dec 1 Jan I Feb ' Mar i Total Source : We1 L I-F - intcrvtntiordacti\ity started July 1999 17 ('0) i 2s c5) 203 51 (5 sa(nc=q 37 :amily Mihife Clinic, Anibong